Refund Policy

Refund Policy for Rain of Herbs

Your pleasure is our first goal at Rain of Herbs, and we take great delight in our handcrafted soaps. We provide a simple refund or exchange procedure, which is detailed below, in case you’re not entirely happy with your purchase.

1. Eligibility for Refunds

• Only unused, unopened, and unopened packaging items are eligible for returns.
• Please get in touch with us within seven days of delivery if the goods is broken, flawed, or you received the incorrect item.
• Products that have already been used or opened are not eligible for returns or refunds.

2. Timeframe for Requests

• Requests for exchanges or refunds must be submitted within 30 days of order delivery.
• Please contact us within seven days of receiving your order if any things are inaccurate or damaged so that we can address the matter as soon as possible.

3. How to Request a Refund or Exchange

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Please provide your order number and the reason for the return to our customer service staff at +91 98126-92120 to start a return or exchange.

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Our staff will give you the required shipping information and return guidelines.

4. Return Shipping Costs

• Return shipping charges are the responsibility of the customer, unless the product is damaged or wrong, in which case we will pay for the return postage.
• Since we cannot ensure that the returned products will be received, we advise utilizing a trackable shipping service.

5. Refund Process

• Within five to seven business days of receiving and examining your returned item, we will issue a refund using the original payment method.
• Please be aware that there is no reimbursement for the initial shipping costs.

6. Exchanges

After we receive the returned item, we will send you a replacement item at no extra cost if you would rather have an exchange than a refund.

Contact Us:

Please get in touch with us at: if you have any queries or worries regarding our refund policy.